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	<title>Garland Coulson, The E-Business Tutor &#187; customer</title>
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		<title>How iPhones &amp; Smart Phones Can Ruin Your Business</title>
		<link>http://ebusinesstutor.com/blog/how-iphones-smart-phones-can-ruin-your-business/</link>
		<comments>http://ebusinesstutor.com/blog/how-iphones-smart-phones-can-ruin-your-business/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 23:57:32 +0000</pubDate>
		<dc:creator>Garland Coulson</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[How-to's]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[dissatisfied]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[FourSquare]]></category>
		<category><![CDATA[iphone]]></category>
		<category><![CDATA[native american flute]]></category>
		<category><![CDATA[smart phone]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[Urbanspoon]]></category>
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		<guid isPermaLink="false">http://ebusinesstutor.com/blog/?p=933</guid>
		<description><![CDATA[I Am Your Worst Nightmare &#8211; A Dissatisfied Customer With A Smart Phone [display_podcast] When I walked into your shop or restaurant to spend my money with you, you had loud blaring music playing (probably chosen by your teenage part time staff)  and your staff gave me crappy service. In the past, I would have [...]]]></description>
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		<title>Garland&#8217;s Rant:  I Am NOT A Consumer</title>
		<link>http://ebusinesstutor.com/blog/garlands-rant-i-am-not-a-consumer/</link>
		<comments>http://ebusinesstutor.com/blog/garlands-rant-i-am-not-a-consumer/#comments</comments>
		<pubDate>Tue, 02 Jun 2009 16:37:19 +0000</pubDate>
		<dc:creator>Garland Coulson</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[language]]></category>
		<category><![CDATA[pac-man]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[shreddies]]></category>
		<category><![CDATA[squeeze page]]></category>

		<guid isPermaLink="false">http://ebusinesstutor.com/blog/?p=138</guid>
		<description><![CDATA[Time to get on my soapbox.  I HATE the whole approach to calling customers &#8220;consumers&#8221;.  When I hear it, I think of mindless creatures endlessly consuming something &#8211; like Pac-Man gobbling up little pac-dots. I also hate Internet marketing terms like &#8220;squeeze&#8221; pages.  The connotation is that you &#8220;squeeze&#8221; the contact info and money out [...]]]></description>
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